Simple question Why would anyone - a company, citizen, or even a government – knowingly trust cloud security and the rights to data privacy if it's subject to the whims of US intelligence? Answer: you totally wouldn’t. But we do

By Frank Butler Cloud file sync services are quickly becoming a mainstay IT service and most folks who use a computer are already using or have at least heard of file syncing applications like Dropbox, Box, Google Drive and Microsoft OneDrive.  But

Public cloud, private cloud, hybrid cloud – all part of the ever-expanding ways that we can leverage the cloud in our efforts to be bigger, better, faster and stronger businesses. Trouble is, there some barriers that have to be overcome

You will be assimilated, resistance is futile. - The Borg – Star Trek, The Next Generation As cloud services and technologies rapidly improve and the provision of valuable IT services evolves into an a la carte, “everything as a service” model,

Data loss and prevention isn’t usually a topic of conversation. But as business leaders and owners, department heads and managers, sales and marketing teams, accounting departments and end users are all busy creating data and tons of it-it needs to

Hardware-as-a-Service – aka HaaS – may not yet be a term you are overly familiar with, but if you or your business are looking at ways to streamline and normalize your Information Technology spend, Hardware-as-a-Service is a great place to

I often hear the question when I am visiting with prospective clients: “So do you guys do backups?”  My tendency is to (want to) say: “Backup?  It’s not about nor has it ever been about the backup!  Any idiot can

I saw a job posting the other day for a computer support technician in Vancouver.  A line in the posting struck me: "Must be able to multitask." With the crazy amount of stimuli we are assaulted with every day, we

The commoditization of network support is no different than the commoditization of everything else.  When the only negotiation point is the lower right-hand corner of the quote, you're a commodity.  And no business is impervious to the race to commoditization

Never was Pareto’s Law more evident than in Managed Services. You know Pareto’s Law – aka the 80/20 rule? In the business of managed services, it’s easy to get kicked around. After all, we deal (primarily) with customers who are